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COVID-19 - Customer Service Lobby Closure

In response to the COVID-19 situation and in an effort to encourage “social distancing” while also protecting the health and well-being of our customers, employees, and the community, Centerville Community Services District will be taking the following actions until further notice:

  • The Customer Service Lobby is closed to all non-essential visitors and vendors.
  • In-person appointments can be scheduled for urgent matters.
  • The Office Phone Lines will remain open from 8 am – 5 pm (closing from 12-1 for lunch).
  • Please call us at (530) 246-0680 for any customer service needs.
  • Customer Work Orders will continue to be issued to address our customer’s needs.  Please exercise the 6-foot “social distancing” goal while interacting.

It is our goal to continue to provide you both excellent customer service and a safe and reliable water supply.  As part of this effort we will continue to exercise “social distancing”.

In making your monthly payment, please use one of the following options:

  • Mail Payments – Utility bill payments can be mailed to Centerville CSD, 8930 Placer Road, Redding, CA 96001.


  • Phone Payments – Contact Customer Service at (530) 246-0680 to pay using your Visa or Mastercard.  Please note that a $3 (or 3%) third-party fee is charged for this service.


  • Drop Box – You can drop off your check in the Drop Box located in the parking lot.  This box is cleared twice daily Monday thru Friday.



  • Bill Pay – Most banks and credit unions offer their customers an online Bill Pay option.  Please consult with your banking institution for more information.